Yopylatul Mahmudah; Dewi Ratna Sari; Siti Nurfadhilah; Lady Silk Moonlight. Evaluation of Aviation Security (Avsec) Personnel Service Performance in Increasing Passenger Satisfaction at the Passenger Security Check Point (PSCP) of I Gusti Ngurah Rai International Airport, Bali, Using the IPA and CSI Approaches. JOBP 2026, 4, 32-42.