YOPYLATUL MAHMUDAH; DEWI RATNA SARI; SITI NURFADHILAH; LADY SILK MOONLIGHT. Evaluation of Aviation Security (Avsec) Personnel Service Performance in Increasing Passenger Satisfaction at the Passenger Security Check Point (PSCP) of I Gusti Ngurah Rai International Airport, Bali, Using the IPA and CSI Approaches. 1st International Conference of Smart Transportation and Aviation (ICSTA) & Seminar Nasional Vokasi Penerbangan ke-5 , [S. l.], v. 4, n. 2, p. 32–42, 2026. DOI: 10.54147/jobp.v4i2.1624. Disponível em: https://journal.ppicurug.ac.id/index.php/aboj/article/view/1624. Acesso em: 1 nov. 2026.